If you want to avoid ugly in a conflict, you must have a plan for how you're going to respond when someone pushes that giant red button on your chest and invites you to a duel. ~ The easiest thing to is to just, Smile & Walk Away.
Managing anger means knowing what signs lead to losing control or stuffing emotions. Both hurt relationships. Expressing anger effectively makes healthy communication possible! Click the image to read (Step Challenge Healthy)
Afbeelding: The 7 steps of Conflict Escalation visualized by us for The Danish Centre for Conflict Resolution - a nonprofit organisation. We got an enormous amount of positive feedback on this info-graphic.