Bad customer service will make you lose the sale. Customers hate being told, "We've always done it like this" or "This has never happened to us before" meaning the customer spoilt their (perfect) record?
8 Things Your Customer Service Team Should Never Say To Customers #infographic
Customers are an very important part of a business. As an employee being able to have an amazing customer service ability is a great way to help a business grow where people come back when they get good customer service.