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Design de Service, Design d'Expérience, Expérience Clients Agile, Parcours Client, Customer Journey Maps, Blue Print, Design Tookit, Design Thinking, Méthode Agile, Service Design,
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a group of people standing in front of a bulletin board with sticky notes on it
Conseils Parcours Client : Pourquoi & Comment ? Les Etapes clefs
three people standing in front of a wall with sticky notes on it
Conseils Parcours Client : Pourquoi & Comment ? Les Etapes clefs
an info sheet showing how to use the french language for writing and using it as a guide
Cartographie Parcours Client: 5 Best Practices - Different FactorY
three people standing in front of a wall with sticky notes on it
Conseils Parcours Client : Pourquoi & Comment ? Les Etapes clefs
a diagram showing the flow of water and how it's different levels are used
Cartographie Parcours Client: 5 Best Practices - Different FactorY
a professional resume with blue and purple colors
Guide du Persona: Pourquoi? Comment les créer? Best Practices
Quelle méthode ? Quelle Template ?
four different colored labels with information about the three types of products and their uses in each one
Design Parcours client Cible : Bonnes pratiques et conseils
a colorful info board showing the different types of customer journey layers and how to use them
Customer Journey Map 2018
Customer Journey Map 2018 – Judd Dunagan – Medium
a diagram with different types of information in french and english, including the words on each side
Guide du Persona: Pourquoi? Comment les créer? Best Practices
Persona Comment les construire ?
four different types of labels with the words, symbols and abbreviations in french on them
Agence Cabinet Conseil Expérience Client Agile – Different FactorY
the four stages of an equipping process in french, including 1 ecoter les clientes
Management de l'Expérience Client BtoB
Management de l'Expérience Client BtoB
a map with sticky notes attached to it and the words story maps on each side
Story Telling with Story Mapping
Agile Adoption Roadmap: Story Telling with Story Mapping
an image of a family tree with yellow and red labels on it, as well as several
Story Mapping: How to write initial epics and user stories?
agile - Story Mapping: How to write initial epics and user stories? - User Experience Stack Exchange
a screen shot of a web page with different types of diagrams on the bottom right corner
Online workshop framework
Online workshop framework - unfold - Medium